Outstanding and trustworthy company. I go to Genuine Car Care for all of my car needs for the last nine years. Quick North Carolina inspections. I highly recommend.
An hour wait for an inspection with no other customers waiting is definitely double the longest I have ever waited for an inspection. I know there are other vehicles being serviced but an hour for insoection and $17 for a tailight bulb is ridiculous.
The guys here are super friendly! The waiting room is immaculate and there's a child's room as well. They have computers to use while you're waiting and the mouse is awesome! Pricing is on par with what was expected. I was very impressed...
Because I've had several negative interactions with car shops over the last two years (trying to convince me a six month old air filter was filthy and needed replacing, ect.), I had no "regular" spot to get a state inspection done. After looking at reviews of various places online, I decided to take a chance on Genuine Car Care. I was able to get an appointment within a hour, and was very pleasantly surprised when they actually took it back on time! The inspection was done in a timely manner, no one attempted to upsell me on parts, the interactions were professional and courteous-and I drove away a very happy customer. This was an inspection, not a repair, but based on this experience, I certainly intend to use them again! Thank you for a pleasant and professional experience.
Customer service and quality of work was superb. Most importantly, I trust their diagnosis. A dealer had quoted me $2,500 to fix what these guys did for $500.
Genuine Car Care Center is a US Car Repair based in Kernersville, North Carolina. Genuine Car Care Center is located at 1092 NC-66, Kernersville, NC 27284, USA.
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