Did a great job on several repairs I will use them again
Arthur,
After 30,000 miles, the torque convertor let go on a rebuilt transmission. Since it was out of warranty, Hubbard wouldn't do anything except offer to sell me another one at full price. Since I only got a third of the miles I would have expected, I declined and took my business elsewhere. If this is the kind of customer service Hubbard provides, I can do better.
Very knowledgeable. Great turn around time.
We offer a comprehensive warranty on all of our rebuilds. Our warranty is there to provide peace of mind that your transmission was rebuilt with quality and is ready for everyday use. Just as dealerships have a warranty limiting the miles/months, most transmission shops do the same. When we rebuild transmissions we install new parts, and sometimes new parts can fail just like original parts do, which is something out of the realm of our control. The warranty is there to ensure that your transmission gets back up to a running state, providing you with the transportation that you need. If in fact the transmission would have failed under our provided warranty mileage or time we would have been happy to fix the issue, despite it being a part failure out of our control. I understand that it is a difficult situation and I apologize for the inconvenience. In the extremely rare situations such as this one we try and help solve the problem in the most reasonable way possible offering solutions to help the customer out.
-Tim
Hubbard Transmission And Auto Repair is a US Car Repair based in Kernersville, North Carolina. Hubbard Transmission And Auto Repair is located at 933 N Main St, Kernersville, NC 27284, USA.
Please contact with Hubbard Transmission And Auto Repair using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Hubbard Transmission And Auto Repair opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.